Refund policy

At Nested Sage we truly want you to love your purchase. If your order isn't exactly as expected, please reach out, we're committed to making it right.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, incorrect, or is lost in transit, please contact us within 14 days of delivery.

Email hello@nestedsage.com with:

Your order number
A brief description of the issue
Photos (if applicable)

We'll review your claim and provide a replacement or refund when appropriate.

Personalized & Made-to-Order Items

Because most of our products are personalized or made to order, we do not accept returns, exchanges, or cancellations for change of mind.

Please review all personalization details carefully before placing your order. Nested Sage is not responsible for errors resulting from information provided by the customer, including spelling, names, dates, or other personalization details.

Refunds

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for your financial institution to process the refund.